Reference

Privacy Policy for Your bima 12 com Account

The bima 12 com Privacy Policy explains how we collect, use and protect details connected with your account, including wallet activity through DANA, OVO, GoPay and QRIS.

Account dataWallet recordsCookie choicesAccess requests
bima 12 com Privacy Policy for Your bima 12 com Account
CONTACT OPTIONS

Contact Path for Data Questions

A clear contact route helps you act on the Privacy Policy when a detail looks wrong or a wallet reference needs explanation. We ask you to use the support contact shown inside your account area and include the email or phone detail tied to your account, without sending a password or one-time code. You can ask about a DANA receipt, QRIS event, cookie setting or phone-verification record, and we will direct the request to the right account-handling path.

Team online

Account contact

Open the support contact shown in your account area and identify the account detail connected with your Privacy Policy request. We use that reference to locate the correct record without asking you to disclose a password or one-time code.

Wallet question

For DANA, OVO, GoPay or QRIS questions, send the transaction reference and approximate date rather than a full wallet password. This lets us compare the payment record with your account data while keeping unnecessary wallet details out of the request.

Correction request

If your name, phone detail or contact record needs a change, tell us which field is inaccurate and why. We may ask for an account check before making an amendment, so a correction cannot be applied to the wrong bima 12 com account.

DATA HANDLING

Cookies, Retention and Account Safety

We handle Privacy Policy requests as account tasks, not as a broad request for unrelated platform material.

Collection

We collect details you enter for an account, phone verification and contact requests, plus technical events from the device path used to sign in. Information from a session on a phone is handled for the same Privacy Policy purposes as a session on a computer.

Wallet matching

A DANA, OVO, GoPay or QRIS reference can be linked to your account record so we can reconcile a status question. We use the reference for that operational purpose and do not need your wallet password to investigate a receipt.

Cookie control

Necessary cookies support sign-in, security checks and policy preferences. You can inspect or clear cookies in your browser settings; clearing them may require another account check before the account path opens again on that device.

Security checks

Phone verification, sign-in records and unusual device activity can trigger an account check. These controls help us distinguish your request from an attempt to change data or wallet status without permission.

Retention

We retain account, payment-reference and support records for the operational, security or legal period that applies to each record. When that need ends, we delete, aggregate or restrict the record according to our retention process.

Your request

You can ask what account data we hold, request a correction or ask about deletion where the law allows it. Use the account support contact and describe the request clearly so we can verify ownership before changing or disclosing records.

Privacy Policy Questions for Your Account

These Privacy Policy answers address the searches we hear most often before account access. They explain what happens around phone verification, device sessions, local wallets and data requests without turning the page into general platform material. If your question concerns a particular record, include its date and reference through the account contact path so we can handle the request accurately.

It covers account details, phone verification, sign-in and device events, cookies, support messages, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. It also explains use, security, retention and requests for correction or access.

Phone verification helps us confirm that an account request comes from the person connected with the account. We may use that check before account access, a data disclosure or a requested change. We do not ask you to send a one-time code through support.

Our Privacy Policy concerns the transaction reference and status details needed to reconcile an account event, not your wallet password. When you ask about DANA or QRIS, provide the reference and date only. Keep wallet passwords and one-time codes private.

Cookies can retain necessary sign-in, security and policy settings when you open the account path on a phone. You can inspect or clear them in your browser controls. After clearing cookies, we may ask for another account check before continuing.

Yes. The Privacy Policy lets you contact us about an inaccurate name, phone detail, contact record or transaction reference. Describe the field and the correction needed through the account support contact. We may verify account ownership before applying the change.

Retention depends on the record and its purpose. We keep data for account operation, security checks, payment reconciliation, dispute handling or legal duties only for the applicable period. When that need ends, we delete, aggregate or restrict the record.

You can ask about deletion through the account support contact, and we will assess the request under applicable law. Some records may need to remain for security, payment reconciliation or legal duties. Access depends on local law and where local law permits.